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Getting Started
What is Ivyn Dc?

Ivyn Digital Currency is an instant payment platform to pay and get paid in cryptocurrencies.

How does it work?
  1. Go on the website www.ivyn.com and enter your mobile number

    → link is sent via SMS to download IVYN Digital Currency mobile application or scan the QR code

  2. Sign up/Register
    • Name, Surname, e-mail

    → verification code (OTP) is sent to e-mail address

    • Date of birth, Country of residence, mobile number, password (password must be at least 8 characters including 1 uppercase letter, 1 special character and 1 digit, Example12$%)

    → security code (OTP – expires in 5 minutes) is sent to mobile

  3. Basic Wallet and Speedy Wallet are now unlocked. →Top up your Speedy Wallet from your Basic Wallet and start to spend your crypto instantly.
  4. Your limit is set up to the equivalent of €1000
  5. Click on profile and verify identity, address (to set your limit to unlimited)
  • Name, Surname, Gender, Date of birth, nationality
  • Residential address: city, address, postal code, country

Documents to upload:

  • Passport/ ID Card/ Driving License AND
  • Proof of address (utility bill/ bank statement/ proof of residence – NO MOBILE BILLS ARE ACCEPTED!)

→ secure code is sent (to complete a transaction or log in by clicking ‘remember me’)

TIPS:

  • Personalize your Security code by clicking on your Profile section and Security
  • Print the QR code of your speedy wallet and stick it at the back of your mobile for getting paid quickly. You can find it in the web version of Ivyn Digital Currency under Receive.
  • Check your statement to follow up your transactions
Is Ivyn Dc a trading platform for cryptocurrencies?

Ivyn Dc is not a trading platform, you can exchange BTC and ETH and vice versa. You can buy cryptocurrencies BTC or ETH with your credit/debit card.

Sell option is coming soon.

What currencies do you support?

We currently support Bitcoin and Ether.

Can I buy or sell cryptocurrencies on Ivyn platform?

You can buy BTC & ETH with credit & debit card instantly on Ivyn Dc platform.

Sell option is coming soon.

What are the requirements for basic verification ?

Basic verification requirements: fill in the fields for registration by entering your full name and contact details (Email Address, Mobile Number). You will receive an OTP by mail and an OTP by SMS.

What is the limit of the basic verification?

The limit of the basic verification is € 1000 equivalent to the daily conversion rate of Ethereum.

How to increase my limits? What are the requirements for Full KYC/ Unlimited?

Full KYC/Unlimited requirements: fill in the fields for registration by entering your personal and contact details, upload copy of valid ID/Passport, proof of address (utility bill or bank statement not older than 3 months).

What is a Basic Wallet?

It’s your crypto address, like your IBAN but anonymous on the Blockchain. You can receive or transfer to any other crypto address, fees and time frame of the network apply! 

Which wallet should I choose when I am buying Bitcoin?

If you buy Bitcoin for the purpose to transfer it later on the network make sure you choose your ”Basic Wallet” as a recipient (not the ”Speedy Wallet”) instead.
If you wish to use your Bitcoin to make instant payments to our affiliated merchants or between Ivyn Digital Currency users, choose “Speedy Wallet” as a recipient.”
If by mistake you have your BTC on the “Speedy Wallet” just unload it from it.

What is a QR code?

A QR code is abbreviated from Quick Response Code. In practice, QR codes often contain data for a locator, identifier, or tracker that points to a website or application. Typically, a smartphone is used as a QR code scanner. You will scan the QR code to perform a transfer.

What is the secure code?

It’s the code you will be asked to input every time you execute a transfer or an exchange, we warmly recommend to keep it in a very secure place and you may personalise it in the profile section.

I didn’t receive the OTP

You may try again or contact our support at support@ivyn.com letting us know your provider.

What do I do if the OTP has expired?

Please request a new OTP by pressing Send Again.

I have a problem downloading the app

You may be located in a country where this product is not available on Google Play or App Store, you may sign up using your computer and check your VPN.

How do I get more help?

Have more questions?
We are happy to assist at anytime! Please drop us a line at 👉🏼 support@ivyn.com
Our customer support team will get back to you ASAP. 😀

Speedy Wallet
What is Speedy Wallet?

It’s our exclusive product, an account, which allows instant payments in cryptocurrencies.

 

How fast are the crypto payments?

The payments made by using the Speedy Wallet are INSTANT.

How can I get paid in crypto?

Get paid simply by showing your QR code.

  • Open the Speedy Wallet, choose the desired cryptocurrency you want to get paid in (BTC or ETH) and click Receive money.
  • The other party will scan your QR code to perform a transfer. Alternatively, you can copy and share your code or print your QR code(recommended for Merchants). You will instantly receive the crypto in your Speedy Wallet.
  • Check the statement to follow up your transactions.
How can I perform a crypto payment?

Pay by scanning a QR code.

  • Open the Speedy Wallet, choose the desired cryptocurrency (BTC or ETH) you want to pay with and go to Send money.
  • Click on the QR code icon on the screen, scan the QR code (alternatively you can paste the code), fill in the amount you want to transfer(click on the calculator icon if you wish to transfer the EUR equivalent amount) and additionally you can write a description.
  • Check the statement to follow up your transactions.
How can I buy BTC/ETH?

If you wish to buy BTC/ETH choose the BUY option and follow the instruction and verification process.

Merchant
What are the benefits?

Process the transactions instantly. Avoid fraud and chargebacks. Expand your business by accepting cryptocurrencies and stand apart from other businesses in the marketplace by using the latest technology.

I have a business and I want to accept crypto, how can I get started?

Drop us a line at info@ivyn.com and one of our representatives will get in touch with you.